FAQs

What if I am not available for two of the session dates that are offered?
Both parts of the workshop will be made available to view on-demand in WFF Connect at your convenience for 90 days after the event concludes.
 
What if I need to cancel my registration?
If you unexpectedly can’t make it to the Leadership Development Workshop (LDW), we will bring the Workshop to you! All LDW registrants will receive unlimited, on-demand access to all recorded sessions for up to 90 days from the end of the final workshop date (November 16, 2021). That means two Wellness Sessions, two Professional Development sessions in the series, and two Industry Executive sessions will be yours to access at your convenience, therefore all registrations are non-refundable.
 
What if I need to transfer my registration to someone else?
Registrations are transferable with no penalty up until 15 days prior to the start of the first session that you select.  Call our Registration Headquarters at 1-972-528-7222 or email events@wff.org for transfer information. Transfers requested within less than 15 days prior to the first session that you registered for will incur in $50 processing fee. Please note that the complimentary membership that accompanies LDW registration will also be transferred.
 
What if the event is cancelled by WFF?
If the event is canceled by WFF, registrants will receive a full refund for registration fees. However, WFF does not assume responsibility for any other expenses incurred by the registrant in connection with attending the event. 
 
How do I know if I am a current member of WFF?
You may check your membership status by logging in to WFF Connect or contacting us at membership@wff.org.
 
How do I know if my organization is a WFF partner company?
You may check our partners list on our website, or you may check to see if your organization is listed in the dropdown of WFF partner companies when you register.
 
Can our organization purchase multiple registrations in bulk?
Yes, group registration is available for groups registering 10 or more attendees, which will be invoiced. Groups of less than 10 can only opt for a pre-pay code, meaning we share the code once we receive payment. Contact us at events@wff.org to set up a group code.
 
How do I know if my organization has a group code?
We recommend that you check with the WFF core contact within your organization to see if they requested a code.

Will I be able to access a roster of everyone who will be attending the event?
Yes, you will be able to see all LDW registrants who have opted in to be viewed in the event directory in WFF Connect.
 
How soon after I register will I have access to WFF resources on WFF Connect?
These resources are available to anyone who has an active WFF membership. If you are a new member of WFF, you will receive an activation email from membership@wff.org after registration is completed which includes a link for you to activate your new year long membership. If you have an existing membership, your membership end date will be extended to December 31, 2022.
 
What if I need a receipt for my registration?
Please contact the WFF Registration Headquarters at 1-972-528-7222 or events@wff.org to request a receipt for your registration.
 
I'm having trouble with my registration; whom do I call for assistance?
Please contact our registration team at 1-972-528-7222 or events@wff.org for help with registration.